No, as we do not need to enter your home we can complete the cleaning and inspection without you being there provided that you do not live in a gated community or have security gates.
Do I need to turn my panels off for the cleaning?
No, this is not necessary. In fact it is kind of fun to watch your output increase as we clean them. We will include your before and after inverter readings in our report.
Why should I have my panels cleaned?
You are losing money when your panels are dirty because the dirt is blocking the sun. Global standards recommend regular cleans at least once a year!
How do I pay my bill?
If you are home during the appointment you can pay with cash or check. If you are not, we will print off your invoice along with your inspection report and colour photos of your system prior to us leaving your home. You can pay with a bank transfer or PayPal or you can mail us a check.
Will the cleaning void my warranty?
Not at all! In fact some warranties require regular cleaning.
When can I schedule an appointment?
After you get your quote we will schedule the most convenient times for you based on our work load.
Can I hose my panels down?
No, this is a very common mistake. Please do not do this as you will be permanently damaging your panels by adding mineral deposits not the glass.
How much Insurance do you carry?
Crystal Clear Solar is insured for $10,000,000 .
What safety certifications do you have?
At Crystal Clear Solar, all our employees are certified to work at heights, occupational first aid trained and we also carry a licence to operate elevated work platforms over 11M
What Areas do you cover?
We will clean residential solar systems in all of the Brisbane region as far north as Glass house mountains and south to the gold coast. For large commercial and Industrial systems we will cover all of South East Queensland and into northern NSW
Have a question you would like to see answered?
Not a problem! Just email us at firstname.lastname@example.org and we will get back to you straight away!